Our customers can return for a refund or exchange within 15 days of receipt. In that case, they must follow next steps:
- Place the item you wish to return in its original packaging.
- Fill in the returns form and add it to the package.
- Send the items to the following address by the preferred means of transport.
- c/ del Bosc 39
- 08017 Barcelona
- Upon receiving, inspecting and verifying that the goods are in their original condition, we will arrange a full refund for the items and send a confirmation email.
The return postage costs will be the customer’s responsibility, except for failure on our part.